How long can I stay on the free plan?

You can stay on the free plan as long as you'd like!

How much does Parrot AI cost?

Please see our pricing page at https://parrot.ai/pricing.

How does billing work? What forms of payment does Parrot AI accept?

Parrot AI accepts all major Credit Cards. For Enterprise plans, custom invoicing and payment options are available.

Can I change plans mid-month?

Yes, you can upgrade your plan at any time and downgrade at the end of your current month if on the monthly plan.

What browsers work best with Parrot AI?

Parrot AI works best in recent versions of Chrome and Firefox.

Do you have an app? What platforms are you on?

We are a web app that is available at app.parrot.ai for Desktop, Mobile, and Tablet internet browsers.

What video conferencing tools does Parrot AI work with?

Parrot AI can attend, record, and transcribe the meeting for Zoom, Google Meet, Microsoft Teams, and Webex. Parrot AI also works with any video conferencing platform that can export a meeting as an MP4 or other popular video file formats. Just drag the recording into Parrot AI. Parrot AI also supports auto download from Microsoft Teams, Zoom, and Google Drive. We plan to add support for other video conference platforms in the near future. If there is a particular tool that you would like but that is not supported please use the "Give Feedback" feature in the product to submit a ticket.

When do you upgrade your system?

We generally upgrade Parrot AI every Wednesday night at 9:00 PM East Coast US (21:00 EST/EDT). You shouldn’t notice any disruption unless we run into unexpected DevOps turbulence.

Who has access to my workspace?

Your workspace is private to you and your team. Only workspace members can see what’s in there. This applies to most employees of Parrot AI, too. For example, our Support Team can’t see in your workspace unless you invite them explicitly. To see all the members of your workspace, go to Workspaces then Settings then Members.

How do I export my transcript/video/audio?

We do not allow you to download a copy of the video in order to protect video recording when multiple parties are involved. The best way to share a transcript and recording is by creating a page that contains the recording and sharing that page with others. You may also copy transcript sections to your clipboard and paste the selection to another application.

How do I share a page/recording?

The "Share" button allows you to share with others and give different access permissions to pages and recordings.

How long before my recording is available?

Time to availability depends on a few factors: the speed of your internet connection, the size of the recording, and the length of the recording. For a 30-minute meeting, it should be available within less than 10 minutes of starting the upload

What integrations are available for Parrot AI?

We integrate with many of the tools you already use such as Google Meet, Google Drive, Zoom, Microsoft Teams, Microsoft OneDrive, Webex and Slack. For a full list please check out our Integrations page.

If we don't have the integration you are looking for please use the "Give Feedback" feature in the product to submit a ticket and we'll look into integrating it.

What languages do you support?

Parrot AI supports transcription of over 35 languages besides english including Arabic, Chinese (Simplified and Traditional), Dutch, French, German, Japanese, Portuguese and Spanish. You can select additional languages in the Settings Page.

If there is a particular language that you would like but that is not supported please use the "Give Feedback" feature in the product to submit a ticket.

How do I delete my account?
Under user settings, use the 'delete account' capability.

How do I reset my password?

On the login page, select 'Forgot Password' and follow the steps.

How does Parrot AI use my data?

Your data is still encrypted and private following our standard data protection practices.

Parrot AI will not use your data to train our models. Any information used to power Parrot AI will be shared with our partners to provide you with the Parrot AI features. We do not allow any partners or 3rd parties to use your data for training their models or any other purpose.

Please refer to our privacy, security, and responsible AI pages for more detail.